Slateandliinen Bistro & Poker Lounge is committed to handling personal information responsibly when you use slateandliinen.com, make a venue enquiry, or communicate with our team. This policy explains how we may collect, use, disclose, store, and provide access to personal information connected with our physical Australian bistro, visit planning, and offline poker lounge enquiries.
Effective date 3 September 2026
quick policy guide
Find a policy topic
This policy concerns our physical Australian venue website and associated communications, including dining and offline poker lounge enquiries. It does not describe an online gambling platform: Slateandliinen does not operate online gambling software or real-money betting services.
01 / privacy information
Information we collect
Information you provide
When you choose to contact us, we may collect the information you include in your enquiry. This can include your name, email address, telephone number, preferred visit details, and the content of your message. For example, you may ask about dining, wine, private arrangements, venue visits, or an offline poker room session. We use this information because you have chosen to submit it so our team can understand and respond to the request. Booking enquiries can be sent to [email protected].
Website and device information
Ordinary use of slateandliinen.com may generate technical and usage information that helps the website operate and improve. Depending on how you access the site, this may include browser type, device information, pages viewed, referring page, visit timing, and an approximate location inferred from technical signals. This information may be collected through cookies or similar technologies. It is used in a measured way to understand site reliability and the usefulness of venue information, with more detail provided in the cookies section below.
Venue communications
We may also collect information when you contact the venue by email or phone about an enquiry, accessibility need, feedback, or visit planning. This may include correspondence and records reasonably needed to respond, follow up, or keep an appropriate record of the communication. We do not use this policy to describe online poker accounts or betting activity; our poker offering is a dedicated physical, offline room. You can contact the venue on +61 2 8614 5793.
02 / purpose of handling
How information is used
Respond to enquiries and plan visits
We may use contact and enquiry information to reply to your questions and help you plan a visit to our physical Australian bistro and poker lounge. This can include information about dining, artisan wine, private arrangements, table enquiries, and offline poker lounge sessions. The purpose is to provide the communication you requested and give practical venue information, rather than to create an online gaming profile or record wagering participation.
Provide and administer venue services
Information may be used to coordinate requested arrangements, communicate changes relevant to an enquiry, and maintain appropriate records of venue communications. Not every enquiry results in a booking, but keeping a clear record can help our team understand the context if you contact us again. We use this information for practical dining and poker-session logistics connected with the venue, and only to the extent reasonably needed for those purposes.
Improve the website and visitor experience
Aggregated or technical website information may help us understand which pages visitors find useful and support the reliability, usability, security, and performance of the site. For instance, it may help identify whether information about dining, the venue, or sessions is easy to locate. We do not describe behavioural advertising or cross-site profiling in this policy. For technology context, see Cookies and external links.
Meet legal, safety, and operational obligations
Where permitted or required, we may use information where reasonably necessary to protect the venue, visitors, our systems, and our rights, or to comply with applicable legal obligations. This may include addressing suspected misuse of the website or responding to a lawful request. We aim to limit this use to what is appropriate in the circumstances and do not use this policy to imply criminal screening or online gambling compliance systems.
03 / limited disclosure
Sharing and disclosure
Limited access
Service providers
We may allow trusted service providers to handle limited personal information where this is needed to support website hosting, communications, technical maintenance, or other operational services. Providers should receive only the information reasonably necessary to perform the relevant service. The examples in this policy are illustrative rather than exhaustive, and we do not name individual providers or make claims about arrangements that are not relevant to this venue website and its communications.
Legal and protective disclosures
We may disclose information where reasonably necessary to comply with law, respond to a lawful request, protect the rights or safety of Slateandliinen and others, or address suspected misuse of the website. The circumstances will guide what is appropriate, and this statement does not mean information is routinely disclosed to third parties. It also does not concern poker authorities, gaming platforms, or online services.
Business changes
If venue operations are reorganised, transferred, or combined in the future, relevant personal information may be transferred as part of that process, subject to applicable privacy requirements. This is a contingency statement only and does not indicate that a sale, merger, or acquisition is currently taking place.
Slateandliinen does not sell personal information as a standalone commercial practice. This statement is limited to that practice and does not override the disclosures described above.
04 / care of information
Storage, security, and retention
Reasonable safeguards
Slateandliinen uses reasonable steps designed to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. The safeguards used will depend on the information and the circumstances in which it is handled. We seek to keep access and handling appropriate to the purpose described in this policy, while recognising that no website, storage environment, or method of transmission can be guaranteed completely secure.
Please take care when deciding what information to send in an enquiry and avoid including information that is not needed for your request.
Retention approach
We retain personal information only for as long as reasonably needed for the purposes described in this policy, for operational records, dispute handling, and applicable legal obligations. The appropriate period may differ depending on the nature of the enquiry and the reason the information was collected. When information is no longer needed, we may securely delete it or de-identify it where appropriate. We do not set out automatic deletion periods because they may not suit every circumstance.
International handling
Website or service-provider systems may process information outside your state or country. Where this occurs, Slateandliinen will take reasonable steps appropriate to the circumstances when handling personal information in connection with those systems. This statement is conditional: it does not identify a particular hosting location, country, or provider, and it does not mean that every item of information is handled internationally.
05 / website settings
Cookies and external links
Cookies and similar technologies
Slateandliinen.com may use cookies or similar technologies to support essential website functions, remember relevant settings, understand site use, and improve performance. A cookie is a small piece of information that a browser can store when you visit a website. You can manage cookies through your browser settings, although changing those settings may affect some website functions. We do not describe a granular preference centre or vendor-specific tracking tools here. For related detail, you can read the Cookie Policy.
External websites
Our website may link to external websites from time to time. Slateandliinen is not responsible for the privacy practices or content of websites we do not control. Before providing personal information to an external site, we encourage you to review that site’s privacy policy and decide whether its practices are appropriate for you.
06 / your requests
Your privacy choices and rights
Access and correction
You may request access to personal information we hold about you and ask us to correct information that is inaccurate, incomplete, or out of date, subject to applicable law. These requests can relate to website and venue communications. To protect your privacy, we may need to verify your identity before acting on a request and may need further information to understand what information you are seeking. We do not promise access in every situation, as legal or other relevant limits may apply.
Other privacy requests
You may also ask questions about our handling practices, request deletion consideration where appropriate, or raise a concern about the use or disclosure of your information. We will consider requests where applicable and permitted by law, taking account of legitimate operational and legal retention needs. To start a request or ask a question, contact us at [email protected].
07 / contact and updates
Contact, complaints, and policy changes
External complaint option
If you are not satisfied after contacting Slateandliinen, you may seek advice from the Office of the Australian Information Commissioner or another relevant privacy regulator. This does not guarantee a particular outcome, but it provides an external avenue for guidance about privacy concerns connected with an Australian venue.
Changes to this policy
Slateandliinen may update this policy from time to time. The current version will be published on slateandliinen.com with its effective date. This version is effective from 3 September 2026. We encourage visitors to review the policy periodically so they can stay informed about how personal information is handled.
Cookie preferences
We use essential site storage to remember your preferences. Read our cookie policy for details.
Venue access
Are you 18 or over?
Slateandliinen is an adult venue. Please confirm that you are 18 years of age or older to continue.
